Preloved Clothes

Setting Up A Rack

Setting Up Your Rack

You will need to come to our store the day your rental starts to set up your rack.

  • We recommend setting your rack up at opening time -10.00 am, to maximise your sales potential.
  • Racks come complete with hangers and security tags for your convenience
  • Please ensure all clothing is labelled, as we cannot sell items without labels
  • Please ensure your rack number is printed on all labels
  • Please feel free to come and restock your rack at any time during the rental period

FAQ’s Racks

Can I discount the clothing on my rack?

Yes, if you want to discount individual items, you will need to price new labels for your clothes. Alternatively, if you would like to discount all the clothes on your rack, you can login to our system and set a % discount which will be applied at the point of sale. Please let us know if you are discounting your rack so we can display discount signage on your rack.

What if I can’t make it to the store to set up my rack?

No refunds can be made if you can’t make it into store to set up your rack. You can set up your rack on any day of your rental agreement. However, we always recommend setting it up on day one to ensure you get maximum sales exposure.

A Quick Note On Clothing

Presentation

  • Please wash all clothing, so it looks clean and smells fresh ready for sale.
  • Well-presented clothes often sell the fastest, so we recommend ironing your clothes to ensure they look good.
  • To make browsing your rack easy for buyers, we recommend placing your items in groups eg T-shirts, skirts etc.

Popular Brands

We have a massive following of loyal and savvy shoppers who love to buy designer and luxury high street brands at great prices in our store. Think Zimmermann, Witchery, Country Road, Bec & Bridge, Sally Phillips etc. We also sell plenty of pre loved clothing brands found in department stores such as David Jones and Myer.

Prohibited Items

Please do not sell any counterfeit, dirty or damaged clothing in ours stores. We cannot vouch for the authenticity of any of the items in our store and we reserve the right to remove any unsuitable items from sale.

Packing Up Your Rack

Last Day of Your Rental

You will need to come and pack up your rack on the last day of your rental. Please arrive at or before 4.00pm on a weekday and 3.000pm on a Saturday. This allows sufficient time for the staff to remove security tags, check the changing rooms and ensure the racks are ready for the next rental user.

Packing Service

If you cannot collect your goods on the last day of the rental, please call the store and one of our sales team will pack up your items for a $20.00 fee. All items must be collected within 14 days of the end of your rental period.

Final Checks

Please leave all hangers on the rack ready for the next renter and check the labels on all items before to ensure they belong to you. Please also check our fitting room racks and store room to ensure nothing is left behind.